Shipping Locations

We currently ship to the United States and select international locations where available at checkout.

If your country or region is not available during checkout, please contact us at hello@airsociety.com and we’ll do our best to assist you.

Processing Time

Most orders are processed within 1 to 2 business days after payment is successfully completed.

Orders are not processed, shipped, or delivered on weekends or holidays.

During high-volume periods, product launches, promotions, or holidays, processing times may be slightly longer.

Shipping Time

Estimated delivery time is typically 6 to 10 business days from the date your order ships.

Please note that shipping times are estimates and may vary depending on your location, carrier delays, weather, customs processing, holidays, or other circumstances outside of our control.

Tracking Your Order

Once your order ships, you will receive a shipping confirmation email with your tracking number.

Please allow 24 to 48 hours for tracking information to update after receiving your tracking email.

Lost, Delayed, or Stuck Shipments

If your order has not arrived after the estimated delivery window, please contact us at:

hello@airsociety.com

We’ll do our best to help locate your package and assist with next steps.

Please note that Aire Society is not responsible for delays caused by the shipping carrier, customs, weather, incorrect addresses, or other events outside of our control.

Incorrect Shipping Address

Please make sure your shipping address is complete and accurate before placing your order.

Aire Society is not responsible for packages that are delayed, lost, or delivered incorrectly due to an incorrect or incomplete address provided at checkout.

If you notice an address mistake after placing your order, please contact us immediately at hello@airsociety.com. We can only make changes if the order has not already been processed or shipped.

Orders Marked as Delivered

If your tracking says your order was delivered but you have not received it, please check around your delivery area, with household members, neighbors, your mailroom, or your local carrier.

If you still cannot locate the package, contact us at hello@airsociety.com and we’ll help guide you through the next steps.

International Shipping

For international orders, delivery times may vary depending on customs processing and local carrier timelines.

Customers are responsible for any customs duties, taxes, import fees, or additional charges required by their country. These fees are not included in the product price or shipping cost unless stated otherwise at checkout.

Contact Us

For shipping questions or order help, contact us at:

Email: hello@airsociety.com

Customer Service Hours:
Monday to Friday, 8:30 AM EST to 5:30 PM EST

We may respond during limited weekend hours. Thank you for your patience.