Privacy Policy

Overview

Aire Society operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you with a curated shopping experience.

Aire Society is powered by Shopify, which enables us to provide our online store and related services to you.

For purposes of this Privacy Policy, “we,” “us,” and “our” refer to Aire Society. “You” and “your” refer to customers, website visitors, and anyone who interacts with our store.

Please read this Privacy Policy carefully. By using or accessing our website or services, you acknowledge that you have read and understand how we collect, use, and disclose your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you.

Personal information does not include information that has been collected anonymously or de-identified so that it cannot reasonably identify you.

Depending on how you interact with our website, where you live, and what services you use, we may collect or process the following categories of personal information:

• Contact details, including your name, email address, phone number, billing address, and shipping address.
• Financial and payment-related information, including payment method, billing details, transaction details, payment confirmation, and other information needed to process your order. We do not store your full credit card or debit card information on our servers.
• Account information, including your username, password, preferences, settings, and account security information if you create an account.
• Transaction information, including products you view, add to your cart, add to your wishlist, purchase, return, exchange, or cancel, as well as your order history.
• Communications with us, including information you provide when contacting customer support or sending us a message.
• Device information, including your device type, browser, network connection, IP address, and other unique identifiers.
• Usage information, including how and when you interact with our website, pages, products, emails, ads, and other features.

Personal Information Sources

We may collect personal information from the following sources:

• Directly from you when you create an account, place an order, contact us, sign up for emails or text messages, submit a form, or otherwise provide information to us.
• Automatically through our website, including through cookies, pixels, analytics tools, and similar technologies.
• From service providers who help us operate our store, process payments, fulfill orders, ship products, provide customer support, analyze website activity, prevent fraud, and improve our services.
• From partners or third parties, including advertising platforms, marketing tools, fraud prevention tools, ecommerce service providers, and other business partners.

How We Use Your Personal Information

Depending on how you interact with us, we may use your personal information for the purposes listed below.

Providing, Tailoring, and Improving Our Services

We use your personal information to operate our store, process payments, fulfill orders, arrange shipping, send order updates, process returns or exchanges, manage customer accounts, remember preferences, improve our website, and provide a better shopping experience.

We may also use your information to recommend products, improve product pages, understand customer behavior, and make our website easier to use.

Marketing and Advertising

We may use your personal information for marketing and promotional purposes, including sending emails, text messages, special offers, product updates, restock alerts, and other promotional communications if you have signed up to receive them.

We may also use cookies, pixels, and advertising tools to show you relevant ads on our website, social media platforms, and other websites, including ads based on products you previously viewed, purchased, or added to your cart.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails. If you receive SMS messages from us, you may opt out by following the instructions provided in the message.

Even if you opt out of marketing messages, we may still send non-promotional messages related to your orders, account, customer service requests, returns, exchanges, or important policy updates.

Security and Fraud Prevention

We use your personal information to help provide a secure payment and shopping experience, verify transactions, detect fraud, prevent unauthorized activity, protect our website, investigate possible illegal, unsafe, or malicious activity, and enforce our policies.

If you create an account with us, you are responsible for keeping your login details secure. Please do not share your username, password, or account access information with anyone else.

If you believe your account has been compromised, please contact us immediately at hello@airsociety.com.

Communicating With You

We use your personal information to respond to your questions, provide customer support, send order updates, address concerns, and maintain our customer relationship with you.

Legal Reasons

We may use your personal information to comply with applicable laws, respond to valid legal requests, enforce our terms and policies, resolve disputes, protect our rights, cooperate with legal or regulatory authorities, and participate in legal proceedings when required.

How We Disclose Personal Information

We may disclose your personal information to trusted third parties when necessary to operate our business, provide our services, fulfill orders, process payments, communicate with you, improve our website, prevent fraud, market our products, or comply with legal obligations.

This may include sharing personal information with:

• Shopify and ecommerce service providers.
• Payment processors.
• Shipping carriers and fulfillment partners.
• Customer support platforms.
• Email and SMS marketing providers.
• Analytics providers.
• Advertising and marketing partners.
• Fraud prevention providers.
• Cloud storage and IT service providers.
• Legal, accounting, compliance, or business service providers.
• Affiliates or related business entities, if applicable.

We may also disclose personal information if required by law, to respond to subpoenas, court orders, search warrants, or other legal requests, to enforce our policies, to protect our rights, or in connection with a business transfer such as a merger, sale, restructuring, acquisition, or bankruptcy.

Personal Information Disclosed in the Past 12 Months

In the past 12 months, we may have disclosed the following categories of personal information for the purposes described in this Privacy Policy:

• Contact information, such as your name, email address, phone number, billing address, and shipping address.
• Order and transaction information, such as products viewed, products purchased, items added to cart, returns, exchanges, cancellations, and customer support details.
• Payment-related information, such as payment confirmation, billing details, transaction details, and payment method information. We do not store your full credit card or debit card information on our servers.
• Device and usage information, such as IP address, browser type, device information, pages visited, interactions with our website, and similar technical data.

We may disclose this information to service providers and partners who help us operate our business, including Shopify, payment processors, shipping carriers, fulfillment providers, analytics providers, customer support tools, email and SMS marketing platforms, fraud prevention providers, and advertising partners.

Sensitive Personal Information

We do not intentionally collect sensitive personal information unless necessary to provide our services, comply with applicable law, or complete a transaction you request.

We do not use or disclose sensitive personal information for the purpose of inferring characteristics about you.

Relationship With Shopify

Aire Society is powered by Shopify, which helps us operate our online store and provide ecommerce services.

Shopify may collect and process personal information about your access to and use of our store in order to provide, protect, and improve its services.

Information you submit through our store may be shared with Shopify and other service providers that may be located in countries outside of where you live.

Shopify may also process certain information related to your interactions with our store, other merchants, and Shopify services. In some circumstances, Shopify may be responsible for processing your personal information and responding to requests related to that information.

To learn more about how Shopify handles personal information, you can visit Shopify’s privacy resources:

https://privacy.shopify.com/en

Cookies and Tracking Technologies

Like many ecommerce websites, we use cookies and similar technologies to help our website function properly and improve your experience.

Cookies may help us:

• Remember your preferences.
• Keep items in your cart.
• Understand how visitors use our website.
• Improve website performance.
• Measure advertising effectiveness.
• Show relevant ads.
• Personalize your shopping experience.

We may also allow third-party service providers and advertising partners to use cookies, pixels, web beacons, software development kits, third-party libraries, and similar technologies on our website to help us analyze website usage, improve our services, and provide more relevant advertising.

Most browsers accept cookies automatically, but you can usually set your browser to remove or reject cookies through your browser settings.

Please note that removing or blocking cookies may negatively affect your experience and may cause certain parts of our website, including cart functionality, checkout, account access, or saved preferences, to work incorrectly or become unavailable.

Some browsers allow you to send a “Do Not Track” signal. Like many websites, our website may not respond to all “Do Not Track” signals.

Targeted Advertising and Data Sharing

We do not sell your personal information for money.

However, some privacy laws may define certain advertising, analytics, or tracking activities as “selling,” “sharing,” or “targeted advertising.”

Depending on where you live, you may have the right to opt out of certain data sharing or targeted advertising.

You may exercise these rights where available through our website privacy settings, through applicable browser privacy controls, or by contacting us at:

hello@airsociety.com

If you visit our website with Global Privacy Control enabled, we will treat that signal as a request to opt out where required by applicable law.

Other than Global Privacy Control, we may not recognize all “Do Not Track” signals from browsers or devices.

Third-Party Websites and Links

Our website may contain links to third-party websites, services, platforms, or content.

We are not responsible for the privacy practices, security, accuracy, content, or policies of third-party websites.

If you visit a third-party website through a link on our site, please review that website’s privacy policy and terms before providing any personal information.

Information you share on public or semi-public platforms, including social media pages or third-party websites, may be viewable by other users. We are not responsible for how those third parties collect, use, or share your information.

Children’s Data

Our website and services are not intended for children.

We do not knowingly collect personal information from children under the age of majority in their jurisdiction.

If you are a parent or guardian and believe a child has provided us with personal information, please contact us at hello@airsociety.com so we can review and delete the information if required.

We do not have actual knowledge that we sell or share personal information of individuals under 16 years of age, as those terms are defined under applicable privacy laws.

Security and Retention of Your Information

We take reasonable steps to help protect your personal information.

However, no website, online transmission, or electronic storage method is completely secure. We cannot guarantee perfect security.

Please avoid sending sensitive or confidential information through unsecured communication channels.

We keep personal information only for as long as needed to provide our services, fulfill orders, comply with legal obligations, resolve disputes, prevent fraud, enforce agreements, and operate our business.

The length of time we keep information may vary depending on the type of information and the reason it was collected.

Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information.

These rights may include:

• The right to request access to the personal information we hold about you.
• The right to request details about how we collect, use, and share your personal information.
• The right to request correction of inaccurate personal information.
• The right to request deletion of your personal information.
• The right to receive a copy of your personal information.
• The right to ask us to restrict or stop certain processing of your personal information, where applicable.
• The right to withdraw consent where we rely on consent to process your personal information.
• The right to opt out of certain marketing communications.
• The right to opt out of certain data sharing, targeted advertising, or activities that may be considered a “sale” or “sharing” under applicable privacy laws.
• The right to appeal our decision if we decline to process your privacy request, where applicable.

These rights are not absolute and may only apply in certain circumstances. In some cases, we may decline your request as permitted by law.

To exercise your privacy rights, please contact us at:

hello@airsociety.com

We may need to verify your identity before processing your request. This may include asking for your email address, order information, account details, or other information needed to confirm your identity.

We will not discriminate against you for exercising your privacy rights. We will respond to your request in a timely manner as required under applicable law.

Authorized Agents

Depending on applicable law, you may have the right to designate an authorized agent to submit a privacy request on your behalf.

Before accepting a request from an authorized agent, we may require proof that you gave the agent permission to act on your behalf. We may also ask you to verify your identity directly with us.

Managing Communication Preferences

We may send promotional emails if you sign up to receive them.

You can opt out of promotional emails at any time by using the unsubscribe link included in our emails.

If you opt out, we may still send non-promotional emails related to your orders, account, customer service requests, returns, exchanges, or other business-related communications.

SMS Marketing

If you sign up for SMS marketing from Aire Society, you agree to receive text messages from us, which may include promotional offers, product updates, restock alerts, abandoned cart reminders, and order-related messages.

Message frequency may vary. Message and data rates may apply.

You may opt out of SMS messages at any time by following the instructions provided in the message, such as replying “STOP,” where applicable.

Even if you opt out of SMS marketing messages, we may still send you non-promotional messages related to your orders, account, customer service requests, or other business-related communications.

Complaints

If you have concerns about how we collect, use, disclose, or process your personal information, please contact us at:

hello@airsociety.com

Depending on where you live, you may also have the right to appeal our decision or lodge a complaint with your local privacy or data protection authority.

International Users

If you access our website from outside the United States, please understand that your personal information may be transferred, stored, and processed in the United States or other countries where our service providers operate.

Your personal information may also be processed by staff, service providers, partners, and third parties located in countries outside of where you live.

If we transfer personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms where required by applicable law, such as Standard Contractual Clauses or other approved safeguards, unless the transfer is to a country that has been determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, legal requirements, or privacy practices.

When we update this policy, we will revise the “Last updated” date at the top of this page.

We encourage you to review this page periodically for any changes.