Privacy Policy

We collect information you provide directly to us when you place an order, contact customer support, subscribe to marketing communications, create an account, submit a review, or otherwise interact with our website.

This information may include your name, email address, phone number, billing address, shipping address, order details, payment confirmation details, customer support messages, and information you choose to provide.

We may also collect information automatically when you visit our website, including device details, browser type, IP address, pages viewed, approximate location, referring website, cookies, and similar usage data.

We use personal information to operate our store and provide customer support.

• Process and fulfill orders.
• Send order confirmations, tracking updates, and service notices.
• Respond to questions, return requests, and customer support messages.
• Help prevent fraud, unauthorized activity, and security issues.
• Improve our products, website, checkout experience, and customer service.
• Send marketing emails or messages when you have agreed to receive them.
• Meet legal, tax, accounting, and regulatory obligations.

Our store is hosted on Shopify. Shopify processes information related to your visit and purchase to help operate our storefront, checkout, payments, order management, fraud prevention, and related ecommerce services.

Payment information is handled through secure payment providers made available during checkout. We do not receive or store your full card number on our own servers.

We may share personal information with service providers that help us operate our business and serve customers.

• Shopify and checkout providers.
• Payment processors and fraud-prevention providers.
• Shipping carriers, fulfillment partners, and logistics providers.
• Email, messaging, customer support, and review-service providers.
• Analytics, advertising, and website performance providers.
• Government authorities or other parties when required by law or needed to protect rights, safety, or property.

We may also share information during a business sale, merger, financing, restructuring, or transfer of business assets.

We and our service providers use cookies, pixels, tags, and similar technologies to help the website function, remember preferences, understand site activity, improve performance, measure marketing, and help prevent fraud.

Your browser may allow you to block or remove cookies. Blocking cookies may affect parts of our website, checkout, or shopping experience.

We may send promotional emails, product updates, or offers when you subscribe or otherwise agree to receive marketing communications.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting customer support. You may still receive order confirmations, tracking notices, return updates, and other non-marketing messages related to your purchase.

We keep personal information for as long as needed to fulfill orders, provide customer service, resolve disputes, prevent fraud, meet tax and legal requirements, and enforce our agreements. Retention periods may vary based on the type of information and applicable law.

Depending on where you live, you may have rights related to your personal information, including the right to request access, correction, deletion, or a copy of certain personal information.

To make a privacy request, email hello@airsociety.com with your full name, checkout email, and the type of request you are making.

We may need to verify your identity before completing a request. Certain information may need to be retained where required by law, for fraud prevention, tax records, order history, or other legitimate business purposes.

Our website and products are not directed to children under 13. We do not knowingly collect personal information from children under 13. Contact us if you believe a child has provided personal information to us without appropriate permission.

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information. No internet transmission, storage method, or electronic system is fully secure. Please use care when sharing information online.

If you access our website from outside the United States, your information may be processed in the United States or other locations where our service providers operate. Those locations may have privacy laws that differ from those in your country or region.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. Your continued use of our website after an update means you accept the revised policy.

Questions or privacy requests:

Email: hello@airsociety.com

Aire Society
30 N Gould St Ste N
Sheridan, WY 82801